Operations Specialist: Patient Care & Process Excellence

AdaptHealth; South Carolina; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

PTO & holidays

Stock Purchase Plan

Parental Leave

Disability & Life Insurance

FSA/HSA

Teledoc access

Job summary

AdaptHealth is seeking an Operations Specialist to support regional patient care and drive operational excellence. You will help optimize workflows, verify insurance, and manage patient data in EMR systems, contributing to compliance and service quality.

Ideal candidates have at least 1 year of related experience and a High School Diploma or equivalent, with strong communication and multitasking skills for a fast-paced healthcare environment.

Qualifications

• One year of relatable work experience required.
• High School Diploma or Associate degree in a related field or equivalent.
• Experience in management, admin, insurance, or customer service is a plus but not required.

Responsibilities

• Support regional operations through workflow improvement, training and process optimization.
• Review and process documentation including insurance verification, authorizations and order accuracy.
• Navigate EMR systems to enter, track and validate patient and authorization data.
• Analyze workflows, identify errors and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding and cross-functional support.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned.

Skills

Communication skills

Multitasking

Computer skills

Attention to detail

Independent work

Education

High School Diploma / Associate degree

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth is seeking an Operations Specialist to support regional patient care and drive operational excellence. You will help optimize workflows, verify insurance, and manage patient data in EMR systems, contributing to compliance and service quality.

Ideal candidates have at least 1 year of related experience and a High School Diploma or equivalent, with strong communication and multitasking skills for a fast-paced healthcare environment.