Healthcare Operations Coordinator: Process & Patient Care

AdaptHealth, LLC; Clearwater (FL); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid Time Off + 6 holidays

Employee Stock Purchase Plan

Parental bonding leave

Disability Insurance

Life and AD&D Insurance

FSA/HSA

Teledoc access

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across regional teams in Florida. You will improve workflows, verify insurance, process orders, and navigate EMR systems to ensure accuracy and compliance.

You will work with cross-functional teams to resolve issues, monitor performance metrics, and contribute to training materials while maintaining HIPAA and infection control standards.

Qualifications

• One year of relatable work experience is required.
• Experience in a healthcare organization or administrative roles is a plus.
• Excellent communication and problem‑solving abilities with attention to detail.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.

Skills

Communication skills

Analytical thinking

Problem solving

Attention to detail

Multitasking

Microsoft Office

Healthcare systems

Education

High School Diploma

Associate’s degree in relatable field

Healthcare Administration

Business Administration

Equivalent work experience

Tools

EMR systems

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across regional teams in Florida. You will improve workflows, verify insurance, process orders, and navigate EMR systems to ensure accuracy and compliance.

You will work with cross-functional teams to resolve issues, monitor performance metrics, and contribute to training materials while maintaining HIPAA and infection control standards.