Healthcare Operations Specialist: Drive Patient Outcomes

AdaptHealth; Florida; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off plans

Employee Stock Purchase Plan

Parental bonding leave

Disability Insurance

Flexible Spending Accounts (FSA) and H

Teledoc access

Job summary

AdaptHealth in Florida is seeking an Operations Specialist to support patient care and drive operational excellence. You will help improve workflows, verify insurance, and ensure accurate orders while navigating EMR systems.

The role requires at least one year of related experience, strong communication, and the ability to multitask in a fast-paced environment. We offer comprehensive benefits and a collaborative team focused on quality and compliance.

Qualifications

• One year of relatable work experience required.
• High School Diploma or Associate’s degree in related field; Healthcare Admin/Business Admin preferred.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned

Skills

Attention to detail

Analytical thinking

Problem-solving

Effective communication

Multi-tasking

Learn new technologies

Independent work

Education

High School Diploma or Associate’s degree in relatable field, Healthcare Administration, Business Administration or equivalent

Tools

EMR systems

Microsoft Office

Job description

AdaptHealth in Florida is seeking an Operations Specialist to support patient care and drive operational excellence. You will help improve workflows, verify insurance, and ensure accurate orders while navigating EMR systems.

The role requires at least one year of related experience, strong communication, and the ability to multitask in a fast-paced environment. We offer comprehensive benefits and a collaborative team focused on quality and compliance.