Healthcare Operations Specialist: Patient Care & Efficiency

AdaptHealth, LLC; Fort Smith (AR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental and vision coverage (P

401(k) with company match

Paid Time Off (PTO)

Stock Purchase Plan

Disability Insurance

Life Insurance

FSA and HSA

Job summary

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence across workflows and documentation. The role emphasizes improving efficiency while maintaining compliance and high-quality service.

The ideal candidate has experience in healthcare-administration environments, strong communication, and the ability to manage multiple tasks in a fast-paced setting. A positive, team-oriented approach is essential.

Qualifications

• Excellent verbal and written communication skills with attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient computer skills – Microsoft Office and healthcare systems are a plus.
• Comfort learning new technologies and navigating multiple systems.
• Ability to work independently while following established procedures and directives.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned.

Skills

Communication

Multitasking

Microsoft Office

Tech Savvy

Independence

Education

High School Diploma, Associate’s degree in relatable field, Healthcare Administration, Business Administration or equivalent

Tools

Microsoft Office

Job description

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence across workflows and documentation. The role emphasizes improving efficiency while maintaining compliance and high-quality service.

The ideal candidate has experience in healthcare-administration environments, strong communication, and the ability to manage multiple tasks in a fast-paced setting. A positive, team-oriented approach is essential.