Healthcare Operations Specialist Patient Care & Efficiency

AdaptHealth; Battle Creek (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) matching

Paid time off

Stock Purchase Plan

Parental Leave

Disability Insurance

FSA/HSA

Telemedicine access

Job summary

AdaptHealth is hiring an Operations Specialist – Driving in Battle Creek, MI. The role supports patient care and operational excellence, improving workflows, and ensuring accurate documentation and compliance.

Responsibilities include insurance verifications, authorizations, EMR data entry, and patient education on home medical equipment. Strong multi-tasking and communication skills are required.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Experience in healthcare or administrative roles is a plus.
• Ability to operate company vehicles safely and in compliance with policies.

Responsibilities

• Support regional operations through workflow improvement and process optimization.
• Review documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient data.
• Meet quality and performance metrics while managing multiple priorities.
• Deliver, set up, and educate patients on home medical equipment as needed.

Skills

Attention to detail

Excellent communication

Multi-tasking

Problem solving

Independent work

Education

High School Diploma

Associate's degree in Healthcare Administration or related field

Tools

EMR systems

Job description

AdaptHealth is hiring an Operations Specialist – Driving in Battle Creek, MI. The role supports patient care and operational excellence, improving workflows, and ensuring accurate documentation and compliance.

Responsibilities include insurance verifications, authorizations, EMR data entry, and patient education on home medical equipment. Strong multi-tasking and communication skills are required.