Healthcare Operations Specialist: Drive Care & Efficiency

AdaptHealth; Macon (GA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off and holidays

Employee Stock Purchase Plan

Parental bonding leave

Disability Insurance (short/long-term)

Life and AD&D Insurance

FSA/HSA

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will review documentation, verify insurance, and navigate EMR systems to ensure accurate data and compliant processes.

The role requires about one year of related experience and a background in healthcare administration or administration. A strong focus on communication, multitasking, and teamwork is essential.

Qualifications

• One year of relatable work experience required.
• High School Diploma or Associate’s degree in a related field (Healthcare Administration, Business Administration or equivalent).
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service is preferred but not required.
• Healthcare organization experience is a plus but not required.
• Excellent communication, analytical and problem-solving skills with attention to detail.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.

Skills

Verbal and written communication

Attention to detail

Multitasking

Computer literacy

Self-motivation

Adaptability

Education

High School Diploma

Associate’s degree in relatable field

Tools

Microsoft Office

EMR systems

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will review documentation, verify insurance, and navigate EMR systems to ensure accurate data and compliant processes.

The role requires about one year of related experience and a background in healthcare administration or administration. A strong focus on communication, multitasking, and teamwork is essential.