Healthcare Operations Specialist — Impactful Process Optimizer

AdaptHealth, LLC; Knoxville (TN); In loco; USD 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance and benefits

401(k) with company match

Paid time off

Employee stock purchase plan

Parental bonding leave

Disability insurance

Descrizione del lavoro

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. The role emphasizes workflow improvements and cross-functional collaboration to enhance care quality.

The candidate will review documentation, verify insurance, and navigate EMR systems to ensure accurate data and compliance with payer guidelines. Strong communication and multi-tasking are essential.

Competenze

• Excellent verbal and written communication skills.
• Analytical, problem-solving and decision-making abilities with attention to detail.
• Ability to multi-task in a fast-paced environment.

Mansioni

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.

Conoscenze

Communication

Detail orientation

Multitasking

Problem solving

Microsoft Office

Formazione

High School Diploma or equivalent

Associate’s or related healthcare/admin degree

Strumenti

Healthcare systems

Descrizione del lavoro

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. The role emphasizes workflow improvements and cross-functional collaboration to enhance care quality.

The candidate will review documentation, verify insurance, and navigate EMR systems to ensure accurate data and compliance with payer guidelines. Strong communication and multi-tasking are essential.