Healthcare Operations Specialist (Non-Driving)

AdaptHealth, LLC; Baton Rouge (LA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Comprehensive medical, dental and VISN

401(k) with company match

Paid Time Off including 6 holidays

Employee Stock Purchase Plan

Paid Parental Bonding Leave

Short and Long-term Disability

Life and AD&D Insurance

FSA and HSA

CVS Minute Clinic and Teledoc access

Spousal Advantage Reimbursement Plan

Identity Theft Protection and Legal 计划

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will influence workflows, verify insurance, manage EMR data, and collaborate across teams to improve quality and efficiency.

The role requires at least 1 year of related experience, a high school diploma, and strong communication skills. A healthcare background and familiarity with billing or claims are a plus.

Qualifications

• 1 year of relatable work experience required.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service is a plus.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Customer service

Administrative support

Multi-tasking

Microsoft Office

Healthcare systems

Education

High School Diploma

Associate’s degree in Healthcare Administration

Business Administration

Tools

Microsoft Office

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will influence workflows, verify insurance, manage EMR data, and collaborate across teams to improve quality and efficiency.

The role requires at least 1 year of related experience, a high school diploma, and strong communication skills. A healthcare background and familiarity with billing or claims are a plus.