Healthcare Operations & Process Champion

AdaptHealth LLC; Gulfport (MS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off including holidays

Employee Stock Purchase Plan

Parental leave

Disability Insurance

Life and AD&D Insurance

FSA/HSA

Teledoc access

Identity Protection

Job summary

AdaptHealth is hiring an Operations Specialist to support patient care and drive operational excellence. You will improve workflows, verify insurance, input data in EMR systems and help ensure compliance with health regulations.

The role emphasizes cross-functional collaboration, process improvement, and meeting performance metrics in a fast-paced healthcare environment. A related degree or equivalent experience is preferred.

Qualifications

• One year of relatable work experience required.
• Diploma or degree in healthcare/administration is preferred.
• Experience in management, admin, clerical, insurance, billing, claims, call center or customer service is a plus.
• Healthcare organization, pharmacy, HME, medical supply or Medicare environment experience is a plus.
• Excellent verbal and written communication, analytical and problem-solving skills with attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient in Microsoft Office; familiarity with healthcare systems is a plus.
• Comfort learning new technologies and navigating multiple systems.
• Ability to work independently while following established procedures and directives.

Responsibilities

• Support regional operations through workflow improvement, training and process optimization.
• Review and process documentation including insurance verification, authorizations and order accuracy.
• Navigate EMR systems to enter, track and validate patient and authorization data.
• Analyze workflows, identify errors and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products and services to ensure compliance.
• Assist with training materials, onboarding and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE and infection control standards.
• Perform other duties as assigned.

Skills

Relatable work experience

Communication

Multitasking

MS Office

Healthcare systems

Tech-savvy

Independence

Problem solving

Education

High School Diploma or equivalent

Associate’s degree in Healthcare Admin or Business Admin

Tools

None

Job description

AdaptHealth is hiring an Operations Specialist to support patient care and drive operational excellence. You will improve workflows, verify insurance, input data in EMR systems and help ensure compliance with health regulations.

The role emphasizes cross-functional collaboration, process improvement, and meeting performance metrics in a fast-paced healthcare environment. A related degree or equivalent experience is preferred.