Healthcare Operations Manager — Lead Patient Services & Efficiency

Baylor Scott & White Health; Belton (TX); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health benefits

401(k) savings plan

Tuition reimbursement

PTO starting Day 1

Job summary

Baylor Scott & White Health in Texas is seeking a Manager of Operations to lead staffing, workflow and daily hospital functions. You will develop action plans, oversee budget management, supervise administrative staff, and coordinate cross‑functional teams to ensure efficient service delivery.

The role emphasizes continuous improvement, collaboration with leadership, and driving patient‑centered processes across the organization.

Qualifications

• Bachelor's or Master's degree preferred
• 3 years of supervisory experience preferred
• Hospital operations experience
• Community engagement experience
• Operational readiness experience
• Project/program management experience a plus

Responsibilities

• Supervises administrative staff and conducts performance reviews
• Develops and oversees action plans to launch and maintain programs
• Leads staffing and process flow improvements across departments
• Manages budgets and monitors expenditures
• Serves as liaison with leadership and external partners
• Implements policies and procedures to improve service delivery

Skills

Team leadership

Operations management

Budget management

Staff development

Education

Bachelor's degree

Job description

Baylor Scott & White Health in Texas is seeking a Manager of Operations to lead staffing, workflow and daily hospital functions. You will develop action plans, oversee budget management, supervise administrative staff, and coordinate cross‑functional teams to ensure efficient service delivery.

The role emphasizes continuous improvement, collaboration with leadership, and driving patient‑centered processes across the organization.