Healthcare Operations Manager

Lincare Holdings Inc.; Salisbury (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Lincare is seeking a Supervisor of Service Representatives, Health Care Specialists, and Customer Service Representatives to oversee staffing, training, and daily operations. The role requires coordinating with medical professionals, maintaining regulatory compliance, and supporting on-call responsiveness to patient needs.

The incumbent will manage safety programs, CHAP efforts, inventory control, and equipment delivery, including possible home setups, while ensuring high-quality patient service

Qualifications

• Minimum of three years of experience.
• Work with limited supervision.
• Must possess a Commercial Driver's License with Hazardous Endorsement and/or can obtain same.

Responsibilities

• Interview, hire, train, and supervise quality service representatives.
• Assist with employee files including coordination of benefits and evaluations.
• Interact with Medical Professionals in the community.
• Ensure safety programs and comply with Federal, State, and Local regulations (DOT/FDA).
• Manage CHAP efforts for the center.
• Organize special programs (Unit Dose, Care check, Heartsteps).
• Control inventory and purchasing through central function; implement cost controls.
• Ensure safe delivery of medical equipment to patients; perform equipment setups when needed.
• Maintain fleet and schedule preventive maintenance; be on-call for patients.

Skills

Supervisory experience

Interviewing

Training

Education

Commercial Driver's License with Hazardous Endorsement

Job description

Lincare is seeking a Supervisor of Service Representatives, Health Care Specialists, and Customer Service Representatives to oversee staffing, training, and daily operations. The role requires coordinating with medical professionals, maintaining regulatory compliance, and supporting on-call responsiveness to patient needs.

The incumbent will manage safety programs, CHAP efforts, inventory control, and equipment delivery, including possible home setups, while ensuring high-quality patient service