Healthcare Operations Leader - Multi-Site & Patient-Centric

Community Health Center; Middletown (CT); Sur place; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Health insurance

403(b) plan

Paid time off

Tuition reimbursement

Résumé du poste

Community Health Center in Middletown, CT is seeking an Operations Manager to oversee operations, improve processes, and ensure productivity and quality service for patients, staff, and providers.

The role requires a Bachelor’s degree in healthcare and 4+ years of healthcare experience with supervisory duties. Knowledge of CPT/ICD-10, HIPAA, and EHR/PM systems is essential. Strong leadership, communication, and MS Office skills are required; bilingual Spanish preferred.

Qualifications

• Bachelor's degree in a healthcare field or related area.
• Minimum 4+ years’ experience in healthcare settings.
• Two years of supervisory experience preferred.

Responsabilités

• Hire, retain, and supervise staff while ensuring compliance with CHC policies.
• Conduct performance reviews for direct reports.
• Improve operations via change management.
• Manage and motivate employees to ensure site operations.
• Ensure patient satisfaction and resolve complaints.
• Lead meetings and support site leadership.

Connaissances

Bachelor's degree

Healthcare experience

Supervisory experience

CPT/ICD-10 knowledge

HIPAA/Regulations

EHR/PM systems

Leadership

Analytical skills

MS Office

Communication skills

Bilingual Spanish (preferred)

Formation

Bachelor's degree

Outils

EHR/PM software

Description du poste

Community Health Center in Middletown, CT is seeking an Operations Manager to oversee operations, improve processes, and ensure productivity and quality service for patients, staff, and providers.

The role requires a Bachelor’s degree in healthcare and 4+ years of healthcare experience with supervisory duties. Knowledge of CPT/ICD-10, HIPAA, and EHR/PM systems is essential. Strong leadership, communication, and MS Office skills are required; bilingual Spanish preferred.