Healthcare Office Specialist

Virtua; Cherry Hill Township (NJ); On-site; USD 39,000 - 54,000; Full time

Job summary

Virtua in Cherry Hill, NJ is seeking a Medical Office Assistant to perform front-desk duties including verifying insurance, answering phones, scheduling patient appointments, registering patients and entering billing information.

The role also handles co-pays, pre‑certifications, referrals and basic training of office staff; requires strong communication, multitasking, and basic computer skills. Full-time, on-site, with competitive hourly pay.

Qualifications

• Excellent communication and customer service skills.
• Strong multi‑tasking abilities and computer literacy.
• 0‑2 years Medical Office experience.
• HS diploma or equivalent.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to the appropriate staff member, ensuring all information is accurate.
• Schedules patient appointments and registers patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co‑pays, reconciling batches and preparing deposits.
• Prepares referrals and obtains pre‑certifications as required.
• Might train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Communication

Multitasking

Computer literacy

Medical Office experience

Education

HS diploma or equivalent

Job description

Virtua in Cherry Hill, NJ is seeking a Medical Office Assistant to perform front-desk duties including verifying insurance, answering phones, scheduling patient appointments, registering patients and entering billing information.

The role also handles co-pays, pre‑certifications, referrals and basic training of office staff; requires strong communication, multitasking, and basic computer skills. Full-time, on-site, with competitive hourly pay.