Healthcare Office Coordinator - Medical Front Desk

Virtua Health; Baltimore (MD); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Sick leave

Disability insurance

Life insurance

Tuition assistance

Employee assistance program

Job summary

Virtua Health is hiring for a medical office support role at multiple locations in South Jersey. The position performs insurance verification, scheduling, registration, and billing, while collecting co-pays and handling pre-certifications.

Responsibilities include phone screening, appointment coordination, referrals, and training site staff. A HS diploma or equivalent is required, with 0-2 years in a medical office preferred.

Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Communication skills

Customer service

Multi-tasking

Computer literacy

Education

HS diploma or equivalent

Job description

Virtua Health is hiring for a medical office support role at multiple locations in South Jersey. The position performs insurance verification, scheduling, registration, and billing, while collecting co-pays and handling pre-certifications.

Responsibilities include phone screening, appointment coordination, referrals, and training site staff. A HS diploma or equivalent is required, with 0-2 years in a medical office preferred.