Healthcare Office & Scheduling Coordinator

Virtua; Cherry Hill Township (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) (retirement plan)

Paid time off

Paid sick leave

Short-term disability

Long-term disability

Life insurance

AD&D insurance

Tuition assistance

Employee assistance program

Job summary

Virtua Health is seeking a full-time front desk/office assistant to support Lourdes Health System locations in South Jersey. You will answer and screen calls, direct to the appropriate staff, and schedule and register patients with accurate demographics and insurance information.

You will also perform billing functions, collect co-pays, reconcile batches, and prepare deposits, as well as prepare referrals and obtain pre-certifications.

Qualifications

• Answers and screens phone calls by third ring.
• Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules.
• Acts as office resource and mentoring role model.

Responsibilities

• Handle caller inquiries and direct to staff.
• Schedule and register patients with updated insurance details.
• Process billing and collect payments.
• Arrange referrals and pre-certifications.

Job description

Virtua Health is seeking a full-time front desk/office assistant to support Lourdes Health System locations in South Jersey. You will answer and screen calls, direct to the appropriate staff, and schedule and register patients with accurate demographics and insurance information.

You will also perform billing functions, collect co-pays, reconcile batches, and prepare deposits, as well as prepare referrals and obtain pre-certifications.