Healthcare Office Assistant: Scheduling & Billing

Virtua Health; New Jersey; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan (403(b))

Paid time off & sick leave

Flexible spending accounts

Job summary

Virtua Health, a Magnet-recognized health system serving South Jersey, is seeking an on-site Office Administrative role. You will answer calls, schedule and register patients, handle billing tasks, and assist with referrals and pre-certifications.

The role supports a team across multiple locations and requires strong customer service and organizational skills. Hourly rate ranges from $18.69 to $26.01, with full-time benefits including medical, dental, vision, FSA, 403(b), paid time off, and

Qualifications

• Answers and screens phone calls by third ring and directs to appropriate staff.
• Schedules patient appointments and registers patients with up-to-date demographics and insurance information.
• Performs billing tasks: entering charges, processing payments, and collecting co-pays; reconciles batches and prepares deposits.
• Prepares referrals and obtains pre-certifications as required.
• May train and mentor office assistants at sites, serving as a resource and role model.

Responsibilities

• Answer and screen phone calls and direct to appropriate staff.
• Schedule patient appointments and register patients with updated demographics/insurance.
• Process billing: entering charges, payments, co-pays, and deposits.
• Prepare referrals and obtain pre-certifications as needed.
• Train office assistants and provide guidance at sites.

Skills

Phone etiquette

Customer service

Scheduling

Tools

Billing software

EMR/electronic medical records

Job description

Virtua Health, a Magnet-recognized health system serving South Jersey, is seeking an on-site Office Administrative role. You will answer calls, schedule and register patients, handle billing tasks, and assist with referrals and pre-certifications.

The role supports a team across multiple locations and requires strong customer service and organizational skills. Hourly rate ranges from $18.69 to $26.01, with full-time benefits including medical, dental, vision, FSA, 403(b), paid time off, and