Healthcare Office Operations Manager

Hopehealth-Inc; Florence (SC); On-site; USD 60,000 - 90,000; Full time

Job summary

HopeHealth, Inc. in Florence, SC is seeking an experienced Office Manager to oversee primary care suites and lead operations for providers and staff. This role drives workflow improvements, coaches staff, and ensures efficient patient service.

Responsibilities include maximizing staff productivity, managing Patient Access, maintaining daily operations, and leading continuous improvement initiatives. The position requires strong leadership, budgeting, billing knowledge, and compliance with

Qualifications

• Bachelor’s degree or 5+ years of healthcare experience required.
• 5-7 years of healthcare operations experience preferred.
• Demonstrates financial and people leadership experience preferred.

Responsibilities

• Work to maximize productivity of staff and provider templates
• Responsible for Patient Access
• Maintain daily operations as defined by the organization
• Employee leadership
• Continuous Improvement projects as defined by leadership
• Responsible for front end revenue cycle performance
• Responsible for Patient Retention
• Responsible for Quality Performance
• Perform other duties as assigned

Skills

Staff supervision

Cross-organizational communication

Budgeting

Billing understanding

Inventory control

Regulatory knowledge

Risk management

Quality assurance

Emergency coordination

Education

Bachelor’s Degree

5+ years healthcare experience

5-7 years healthcare operations experience

Financial leadership experience

Job description

HopeHealth, Inc. in Florence, SC is seeking an experienced Office Manager to oversee primary care suites and lead operations for providers and staff. This role drives workflow improvements, coaches staff, and ensures efficient patient service.

Responsibilities include maximizing staff productivity, managing Patient Access, maintaining daily operations, and leading continuous improvement initiatives. The position requires strong leadership, budgeting, billing knowledge, and compliance with