Healthcare Office Manager — Operations Leader

HopeHealth, Inc.; Florence (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

HopeHealth, Inc. is seeking an Office Manager in Florence, SC to lead and optimize front-office operations for primary care suites. The role reports to the Practice Administrator and focuses on operational leadership, staff coaching, and performance improvement in a patient-centered environment.

The candidate will oversee patient access, daily operations, revenue cycle, and quality metrics, while guiding continuous improvement initiatives and staff development.

Qualifications

• Bachelor’s degree or 5+ years healthcare experience required.
• 5-7 years healthcare operations experience preferred.
• Demonstrates financial and people leadership experience preferred.

Responsibilities

• Maximize productivity of staff and provider templates.
• Responsible for Patient Access.
• Maintain daily operations as defined by the organization.
• Employee leadership.
• Continuous Improvement projects as defined by leadership.
• Responsible for front end revenue cycle performance.
• Responsible for Patient Retention.
• Responsible for Quality Performance.
• Perform other duties as assigned.

Skills

Supervise front line staff

Communicate across the organization

Budgeting

Billing

Inventory control

Regulatory knowledge

Risk management

Quality assurance

Emergency response

Education

Bachelor’s degree

Healthcare operations experience

Financial leadership experience

Job description

HopeHealth, Inc. is seeking an Office Manager in Florence, SC to lead and optimize front-office operations for primary care suites. The role reports to the Practice Administrator and focuses on operational leadership, staff coaching, and performance improvement in a patient-centered environment.

The candidate will oversee patient access, daily operations, revenue cycle, and quality metrics, while guiding continuous improvement initiatives and staff development.