Healthcare Office Operations Leader

Pediatrix Medical Group; Shenandoah (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Pediatrix Medical Group is seeking an Office Manager to oversee daily operations of our medical offices, ensuring efficient patient care and strong administrative support. You will supervise front office and clinical staff, optimize workflows, manage patient access and scheduling, and ensure compliance with HIPAA, OSHA, and billing practices, while fostering a culture of service excellence.

Experience leading teams in a healthcare setting and proficiency with EHR/EMR systems are essential, along

Qualifications

• 5+ years of experience in a medical office or healthcare administrative role.
• 1–2 years of supervisory or leadership experience preferred.
• Strong leadership, organizational and communication skills.
• Proficiency with electronic health record (EHR) systems and MS Office.
• Knowledge of medical terminology, billing, and insurance procedures.
• Ability to handle sensitive information with discretion and integrity.

Responsibilities

• Lead front office and clinical support staff; supervise and coach as needed.
• Oversee patient access, scheduling, and wait time; optimize provider productivity.
• Address patient concerns with professionalism and empathy; ensure satisfaction.
• Ensure HIPAA, OSHA, SOX and other healthcare regulations compliance.
• Coordinate with billing teams to ensure accurate coding and timely insurance claims.
• Manage practice management systems; coordinate with IT for issues.

Skills

Leadership

Organization

Communication

EHR systems

MS Office

Medical terminology

Discretion

Multitasking

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree in healthcare administration or related field

CMOM Certification Preferred

CPPM Certification Preferred

HIPAA Certification Preferred

Tools

EHR/EMR software

MS Excel

Billing software

Job description

Pediatrix Medical Group is seeking an Office Manager to oversee daily operations of our medical offices, ensuring efficient patient care and strong administrative support. You will supervise front office and clinical staff, optimize workflows, manage patient access and scheduling, and ensure compliance with HIPAA, OSHA, and billing practices, while fostering a culture of service excellence.

Experience leading teams in a healthcare setting and proficiency with EHR/EMR systems are essential, along