Healthcare Office Operations Leader

Catholic Health; Greenvale (NY); On-site; USD 78,000 - 116,000; Full time

Job summary

Catholic Health’s Office Manager in our ambulatory Physician Medical Practice oversees finance, admin, compliance, revenue cycle, IT, and HR to keep the operation efficient and compliant. You will ensure timely patient appointments, streamline workflows with technology, and serve as HIPAA Privacy Officer, guiding staff training and privacy breach reporting.

Requires strong admin/clinic management experience; EPIC Super User status; a degree is preferred, plus competitive benefits and career

Qualifications

• High school diploma or GED required; associates in healthcare or business administration preferred.
• At least 3 years administrative/clinic management experience; competence in applying general operational and personnel practices, accounting/budgeting principles, and coordination of clinic admin functions.

Responsibilities

• Provide a positive patient experience by ensuring patients receive timely appointments and clear communication with providers.
• Improve workflow efficiency by leveraging technology and sharing patient care information within the team.
• Communicate updates on operations, policies and procedures to physicians and staff.
• Assign staff to tasks to ensure calls are answered promptly and messages are recorded and distributed correctly.
• Serve as HIPAA Privacy Officer and oversee required HIPAA trainings and privacy breach reporting.
• Achieve EPIC Super User status.
• Collaborate with HR to interview and select staff for the Medical Practice.
• Assist with onboarding and orientation scheduling for new employees.
• Communicate HR policies on an ongoing basis.

Skills

Administrative experience

Clinic management

Accounting & budgeting

Education

High school diploma or GED

Associates Degree in Healthcare or Business Administration

Bachelor’s Degree preferred

Tools

EPIC Super User

Job description

Catholic Health’s Office Manager in our ambulatory Physician Medical Practice oversees finance, admin, compliance, revenue cycle, IT, and HR to keep the operation efficient and compliant. You will ensure timely patient appointments, streamline workflows with technology, and serve as HIPAA Privacy Officer, guiding staff training and privacy breach reporting.

Requires strong admin/clinic management experience; EPIC Super User status; a degree is preferred, plus competitive benefits and career