Healthcare Office Operations Manager

Clinical Associates; Baltimore (MD); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid Holidays

PTO

Life Insurance

401K with matching

Job summary

Clinical Associates seeks an experienced Medical Office / Practice Manager to oversee daily operations, staff supervision, and patient flow. The role requires coordinating with providers, scheduling, billing, and ensuring HIPAA compliance across multiple site locations.

The manager will lead a team to maintain high-quality patient experiences, medical records handling, and a positive office environment aligned with the company mission.

Qualifications

• High School diploma; Bachelor's in business, health care administration, or related field preferred.
• Minimum 4 years supervisory experience.
• Knowledge of general medical office procedures.
• Proficiency in computer skills with ability to learn new applications.
• Excellent time management, organizational, and written/spoken communication skills.
• Ability to interact effectively with culturally diverse patients and staff; professional attitude.

Responsibilities

• Oversee day-to-day operations of the medical office or practice.
• Manage staff and ensure smooth patient flow across sites.
• Monitor scheduling, billing procedures, and compliance with policies.
• Coordinate onboarding, training, and performance evaluations for staff.
• Maintain EPM/EHR workflows and ensure proper use by team.
• Ensure facility upkeep, waiting areas, and examination rooms are clean and functional.
• Support communications between patients, providers, staff, management, and community.

Skills

Supervisory experience

Communication skills

Time management

Organizational skills

Interpersonal skills

Flexibility

Education

High School diploma

Bachelor's degree in business or Health Care Administration

Tools

EPM/EHR system knowledge

Job description

Clinical Associates seeks an experienced Medical Office / Practice Manager to oversee daily operations, staff supervision, and patient flow. The role requires coordinating with providers, scheduling, billing, and ensuring HIPAA compliance across multiple site locations.

The manager will lead a team to maintain high-quality patient experiences, medical records handling, and a positive office environment aligned with the company mission.