Healthcare Office Operations Lead

Tenet Healthcare; Boca Raton (FL); On-site; USD 42,000 - 58,000; Full time

Job summary

Tenet Healthcare seeks a Medical Office Coordinator to greet patients, answer calls, and schedule appointments in a fast-paced Florida physician practice.

The role includes collecting demographics, verifying insurance, processing referrals, and supporting front desk operations. EMR/EHR experience with NextGen or Athena is preferred, along with strong data entry and reconciliation skills.

Qualifications

• High school diploma or GED.
• 5 years experience in a physician practice preferred.
• Completion of Medical Office Assistant program preferred.
• Healthcare management/administration certification preferred.
• EMR/EHR experience preferred, NextGen or Athena experience preferred.
• Proficiency with Windows, Word, Outlook and Internet.

Responsibilities

• Greet patients and answer phones, schedule appointments.
• Collect patient demographics accurately.
• Verify insurance information and process referrals.
• Handle charge entry and patient balance processing.
• Reconcile charges and payments daily.
• Coordinate overall front desk and office operations.

Skills

Patient greeting

Phone handling

Scheduling

Data entry

Insurance verification

Education

High School Diploma/GED

Medical Office Assistant program

Healthcare management certification

Tools

EMR/EHR experience

NextGen

Athena

Job description

Tenet Healthcare seeks a Medical Office Coordinator to greet patients, answer calls, and schedule appointments in a fast-paced Florida physician practice.

The role includes collecting demographics, verifying insurance, processing referrals, and supporting front desk operations. EMR/EHR experience with NextGen or Athena is preferred, along with strong data entry and reconciliation skills.