Healthcare Office Operations Coordinator

Honolulu Surgery Center, L.P.; Honolulu (HI); On-site; USD 42,000 - 64,000; Full time

Job summary

Honolulu Surgery Center, L.P. is seeking an Office Coordinator to support the business office operations, including reception, scheduling, registration, and verification of insurance.

You will assist with authorization follow-up, revenue cycle activities, and accurate reporting, while ensuring patient confidentiality and efficient workflows. The role emphasizes cross-coverage, staff training support, and credentialing coordination in a fast-paced ambulatory setting, with a focus on high service

Qualifications

• Associate degree or equivalent in a related field.
• Three years of healthcare business office, patient access, scheduling, or revenue cycle experience.
• Experience coordinating workflows and supporting office operations.
• Experience with Epic or other EHR systems and coding knowledge.
• Proficiency with MS Office applications (Word, Excel, PowerPoint).
• Bachelor's degree in a related field.

Responsibilities

• Coordinate daily business office operations: reception, scheduling, registration, insurance verification, authorization follow-up, payment processing, reporting, and related administrative functions.
• Maintain office supplies, forms, equipment, and other department resources.
• Provide workflow coordination and cross-coverage support during absences and busy periods.
• Greet and assist patients; register patients; verify demographics and insurance; maintain confidentiality.
• Schedule procedures and appointments; communicate preparation requirements; coordinate with patients and staff.
• Answer and route telephone calls; take messages and respond professionally.
• Verify insurance eligibility; obtain referrals/authorizations; follow up on outstanding items.
• Support revenue cycle activities: review charges, reconciling payments, and resolving issues.
• Collect and document payments; prepare deposits; reconcile daily collections.
• Maintain department files, reports, work queues, logs and documentation for accuracy.
• Prepare operational, quality, compliance, productivity, and financial reports.
• Serve as a resource for staff by supporting orientation and training.
• Monitor work queues, authorizations, and scheduling readiness to ensure timely completion.
• Coordinate provider credentialing and recredentialing activities.
• Review workflows and recommend process improvements and training opportunities.

Skills

Healthcare office operations

Communication

Organization

Customer service

Multitasking

Education

Associate's degree in Business Administration / related field

Bachelor's degree in Business Administration / Healthcare Administration

Coursework in medical terminology

Tools

Epic EHR

Microsoft Office (Word, Excel, PowerPoint)

Job description

Honolulu Surgery Center, L.P. is seeking an Office Coordinator to support the business office operations, including reception, scheduling, registration, and verification of insurance.

You will assist with authorization follow-up, revenue cycle activities, and accurate reporting, while ensuring patient confidentiality and efficient workflows. The role emphasizes cross-coverage, staff training support, and credentialing coordination in a fast-paced ambulatory setting, with a focus on high service