Healthcare Office Manager & Patient Experience Champion

ALLIED OMS NEWCO LLC; Marquette (MI); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Health insurance

Company Paid Life Insurance

Paid time off

Vision insurance

Job summary

ALLIED OMS NEWCO LLC seeks an Office Manager to keep a surgical practice running smoothly, manage front-office operations, scheduling, records, and insurance verification while ensuring outstanding patient care.

You will supervise administrative staff, handle billing processes, and support marketing efforts. Strong communication, organization, and confidentiality are essential for success in this role in Marquette, MI.

Qualifications

• Bachelor’s degree in healthcare administration, business management, or related field preferred.
• 2+ years of experience in an office management role, preferably in a healthcare or dental setting.
• Excellent communication and interpersonal skills, especially with children and their parents.
• Strong organizational skills and attention to detail.
• Proficient in office software (e.g., MS Office, practice management software).
• Knowledge of basic dental terminology
• Willingness to support marketing efforts and contribute creative ideas.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Manage front office operations, including scheduling, records management, and insurance verification.
• Supervise administrative staff, including hiring, training, and performance evaluations.
• Foster a positive work environment.
• Greet and welcome patients and their families with a warm demeanor.
• Assist with administrative tasks, including filing and data entry.
• Oversee billing, coding, and collections; prepare financial reports and assist budgeting.
• Schedule appointments and manage the appointment calendar.
• Ensure HIPAA and OSHA compliance in the office.
• Serve as liaison between surgical team, patients, vendors, and insurers.
• Assist in marketing efforts, including social media, email campaigns, and events.

Skills

Communication

Interpersonal skills

Organization

Confidentiality

Education

Bachelor’s degree in healthcare administration, business management, or a related field

Tools

MS Office

Practice management software

Job description

ALLIED OMS NEWCO LLC seeks an Office Manager to keep a surgical practice running smoothly, manage front-office operations, scheduling, records, and insurance verification while ensuring outstanding patient care.

You will supervise administrative staff, handle billing processes, and support marketing efforts. Strong communication, organization, and confidentiality are essential for success in this role in Marquette, MI.