Healthcare Office Manager: Lead Ops & Patient Experience

ROYAL PALM BEACH MEDICAL GROUP LLC; West Palm Beach (FL); Presencial; USD 52 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus based on performance

Competitive salary

Opportunity for advancement

Resumo da oferta

Royal Palm Beach Medical Group LLC is seeking an Office Manager to lead daily operations and ensure a smooth patient experience. You will supervise front and back office staff, handle scheduling, billing, and records, and uphold HIPAA and regulatory standards across the practice.

The role emphasizes collaboration with providers to improve care quality, manage budgets, and support value-based programs. A healthcare admin background is preferred.

Qualificações

• 3+ years of office management experience in healthcare.
• Familiarity with medical billing, coding, and insurance processes.
• Strong knowledge of HIPAA regulations and healthcare compliance.

Responsabilidades

• Oversee daily front and back office operations for a seamless patient experience.
• Manage scheduling, staffing, and coordination of admin and clinical support teams.
• Handle billing, insurance verification, and medical records compliance.
• Maintain HIPAA compliance and healthcare regulations adherence.
• Manage vendor relationships, office supplies, and facility needs.
• Prepare reports and assist leadership with budgeting and planning.
• Support value-based care programs such as Medicare and HEDIS initiatives.
• Collaborate with providers to improve clinical quality and care gaps.
• Monitor preventive services and chronic care reminders.

Conhecimentos

Office management

Healthcare administration

Medical billing

HIPAA compliance

EHR proficiency

Leadership

Communication

Formação académica

Healthcare Administration degree

Ferramentas

EHR software

Practice management software

Descrição da oferta de emprego

Royal Palm Beach Medical Group LLC is seeking an Office Manager to lead daily operations and ensure a smooth patient experience. You will supervise front and back office staff, handle scheduling, billing, and records, and uphold HIPAA and regulatory standards across the practice.

The role emphasizes collaboration with providers to improve care quality, manage budgets, and support value-based programs. A healthcare admin background is preferred.