office manager

ROYAL PALM BEACH MEDICAL GROUP LLC; West Palm Beach (FL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Job summary

Royal Palm Beach Medical Group LLC is seeking an Office Manager to lead daily operations and ensure a smooth patient experience. You will supervise front and back office staff, handle scheduling, billing, and records, and uphold HIPAA and regulatory standards across the practice.

The role emphasizes collaboration with providers to improve care quality, manage budgets, and support value-based programs. A healthcare admin background is preferred.

Qualifications

• 3+ years of office management experience in healthcare.
• Familiarity with medical billing, coding, and insurance processes.
• Strong knowledge of HIPAA regulations and healthcare compliance.

Responsibilities

• Oversee daily front and back office operations for a seamless patient experience.
• Manage scheduling, staffing, and coordination of admin and clinical support teams.
• Handle billing, insurance verification, and medical records compliance.
• Maintain HIPAA compliance and healthcare regulations adherence.
• Manage vendor relationships, office supplies, and facility needs.
• Prepare reports and assist leadership with budgeting and planning.
• Support value-based care programs such as Medicare and HEDIS initiatives.
• Collaborate with providers to improve clinical quality and care gaps.
• Monitor preventive services and chronic care reminders.

Skills

Office management

Healthcare administration

Medical billing

HIPAA compliance

EHR proficiency

Leadership

Communication

Education

Healthcare Administration degree

Tools

EHR software

Practice management software

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement

About the Role:

Royal Palm Beach Medical Group LLC/Hellocare Medical Group is looking for a motivated and organized Office Manager to keep our medical practice running smoothly and efficiently. This is a fantastic opportunity to play a key leadership role in a dynamic healthcare environment where your contributions directly impact patient experience and staff success.

Responsibilities:

• Oversee daily front and back office operations to ensure a seamless patient experience
• Manage scheduling, staffing, and coordination of administrative and clinical support teams
• Handle billing, insurance verification, and medical records compliance
• Maintain HIPAA compliance and ensure adherence to healthcare regulations and policies
• Manage vendor relationships, office supplies, and facility needs
• Resolve patient concerns and escalated issues as appropriate
• Prepare reports and assist leadership with budgeting and operational planning
• Support the organization’s participation in ACO, HEDIS, Medicare Advantage, and other value-based care programs.
• Work with providers and staff to improve clinical quality measures and close patient care gaps.
• Monitor measures such as annual wellness visits, cancer screenings, diabetes care, blood pressure control, medication adherence, immunizations, and post-discharge follow-up.
• Develop patient outreach processes for overdue appointments, preventive screenings, and chronic-care follow-up.

Requirements:

• 3+ years of office management experience, preferably in a medical or healthcare setting
• Familiarity with medical billing, coding, and insurance processes
• Strong knowledge of HIPAA regulations and healthcare compliance standards
• Proficiency with Electronic Health Records (EHR) and practice management software
• Excellent communication, leadership, and problem-solving skills
• Highly organized with the ability to multitask in a fast-paced environment
• Associate's or Bachelor's degree in Healthcare Administration or related field preferred

About Us:

Royal Palm Beach Medical Group LLC is a trusted healthcare provider serving the Royal Palm Beach, FL community with a commitment to compassionate, high-quality patient care. Our team is dedicated to creating a welcoming environment where both patients and staff feel valued and supported. We pride ourselves on a collaborative workplace culture that encourages professional growth and excellence in healthcare delivery.