Behavioral Health Front Desk & Scheduling Specialist

North American Mental Health Services; Redding (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A healthcare provider in mental health is seeking a professional to manage reception duties, coordinate patient care, and handle administrative tasks in a medical office environment. The ideal candidate will have a high school diploma or GED along with a minimum of one year of medical office experience. Proficiency in electronic health records and strong interpersonal skills are essential. This role requires excellent multitasking ability and a customer-service orientation in a fast-paced setting. Join a dedicated team striving for patient care excellence.

Qualifications

• Minimum of one year of experience in a medical office.
• Experience in telehealth coordination or healthcare administration preferred.
• Proficiency in electronic health records and appointment scheduling software.

Responsibilities

• Greet patients and visitors in a professional manner.
• Schedule and confirm patient appointments per clinic protocols.
• Verify insurance eligibility and collect payments.

Skills

Interpersonal skills

Communication skills

Problem-solving mindset

Attention to detail

Customer-service oriented

Education

High school diploma or GED

Tools

Electronic health records (EHR)

Appointment scheduling software

Microsoft Office Suite

Job description

A healthcare provider in mental health is seeking a professional to manage reception duties, coordinate patient care, and handle administrative tasks in a medical office environment. The ideal candidate will have a high school diploma or GED along with a minimum of one year of medical office experience. Proficiency in electronic health records and strong interpersonal skills are essential. This role requires excellent multitasking ability and a customer-service orientation in a fast-paced setting. Join a dedicated team striving for patient care excellence.