Healthcare Office & Billing Operations Manager

UnitedHealth Group; Bartlett (TN); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Benefits package

Incentive programs

Equity stock purchase & 401k

Job summary

UnitedHealth Group in Bartlett, TN is seeking an Office Manager to oversee nonclinical care center operations and administrative support functions. You will collaborate with the Director of Operations, Clinical Manager, and corporate teams to ensure efficient processes, accurate billing and payroll support, and strong business office management.

The role requires 2+ years in office or related work, proficiency with Microsoft Office (including Excel), and a valid driver’s license.

Qualifications

• 2+ years of office, administrative, or related business experience.
• 1+ years of experience using basic computer systems and Microsoft Office applications, including Excel
• 1+ years of experience working with office administration, record keeping, billing, payroll, or personnel management processes
• 1+ years of experience demonstrating solid written, verbal, and interpersonal communication skills
• Current, valid driver's license with reliable transportation and required liability insurance

Responsibilities

• Oversee nonclinical care center administrative operations, including office support, staffing coordination, onboarding, documentation, supplies, phones, mail services, space utilization, and scheduling activities
• Provide indirect supervision and support to the Business Office Specialist role while coordinating with care center leadership and corporate teams to ensure efficient business office processes
• Support payroll, timekeeping, mileage, vendor, facility contract, invoice, and physician timesheet processes by resolving discrepancies and coordinating with appropriate internal partners
• Monitor billing and claims activities, facilitate pre-bill audit meetings, resolve bill holds and billing adjustments, and serve as a care center resource for billing-related processes and procedures
• Promote compliance with payer requirements, company policies, federal and state regulations, employee documentation standards, and confidentiality requirements for patient, staff, and organizational information
• Performs all other related duties as assigned
• Ability to travel up to 25% for meetings, coordination with corporate teams, or other business needs

Skills

Office experience

Excel

Payroll

Communication

Driver's license

Education

Bachelor's degree in Business or related field

Tools

Homecare Homebase

Claims management systems

Job description

UnitedHealth Group in Bartlett, TN is seeking an Office Manager to oversee nonclinical care center operations and administrative support functions. You will collaborate with the Director of Operations, Clinical Manager, and corporate teams to ensure efficient processes, accurate billing and payroll support, and strong business office management.

The role requires 2+ years in office or related work, proficiency with Microsoft Office (including Excel), and a valid driver’s license.