Healthcare Business Office Manager: Lead Billing & Compliance

August-Healthcar; Richmond (VA); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Leadership role with meaningful respon

Supportive administration and corp. pr

Opportunity to influence financial st"

Purpose-driven work in healthcare

Job summary

August-Healthcar seeks an experienced Business Office Manager to oversee billing, collections, and accounts receivable in a healthcare facility.

You will manage Medicaid applications, recertifications, and follow-up, while explaining financial obligations to residents and families. This role emphasizes accuracy, HIPAA compliance, and collaboration with Administration and department leaders.

Qualifications

• High school diploma or GED required.
• Healthcare business office experience preferred.
• Knowledge of Medicaid processes and long-term care billing strongly preferred.
• Strong organizational, communication, and follow-up skills.
• Proficiency with Excel and Word.

Responsibilities

• Oversee billing, collections, and accounts receivable.
• Manage Medicaid applications, recertifications, and ongoing case follow-up.
• Explain financial obligations and payer sources to residents and families.
• Ensure timely submission of billing and supporting documentation.
• Maintain resident trust accounts and financial records.
• Coordinate with corporate billing partners and caseworkers.
• Monitor census, payer mix, and private pay collections.
• Ensure compliance with federal, state, and facility policies.
• Maintain confidentiality and HIPAA compliance.

Skills

Billing & collections

Medicaid processes

Long-term care billing

Communication

Organization

Education

High school diploma or GED

Tools

Excel

Word

Job description

August-Healthcar seeks an experienced Business Office Manager to oversee billing, collections, and accounts receivable in a healthcare facility.

You will manage Medicaid applications, recertifications, and follow-up, while explaining financial obligations to residents and families. This role emphasizes accuracy, HIPAA compliance, and collaboration with Administration and department leaders.