Healthcare Office Operations & Billing Manager

UnitedHealth Group; Elkton (MD); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group is seeking an Office Manager/Business Office Manager to oversee nonclinical care center operations and provide administrative support. You will work with the Director of Operations and teams to ensure efficient processes, staffing coordination, and accurate payroll and billing support.

The role requires 2+ years in office administration and strong Microsoft Office skills, plus willingness to travel up to 25% for coordinating with corporate teams and meetings.

Qualifications

• 2+ years of office, administrative, or related business experience.
• 1+ years using basic computer systems and Microsoft Office applications, including Excel.
• 1+ years of experience in office administration, record keeping, billing, payroll, or personnel management.
• 1+ years of experience demonstrating solid written, verbal, and interpersonal communication skills.
• Current, valid driver's license with reliable transportation and required liability insurance.

Responsibilities

• Oversee nonclinical care center administrative operations, including office support, staffing coordination, onboarding, documentation, supplies, phones, mail services, space utilization, and scheduling activities
• Provide indirect supervision and support to the Business Office Specialist role while coordinating with care center leadership and corporate teams to ensure efficient business office processes
• Support payroll, timekeeping, mileage, vendor, facility contract, invoice, and physician timesheet processes by resolving discrepancies and coordinating with appropriate internal partners
• Monitor billing and claims activities, facilitate pre-bill audit meetings, resolve bill holds and billing adjustments, and serve as a care center resource for billing-related processes and procedures
• Promote compliance with payer requirements, company policies, federal and state regulations, employee documentation standards, and confidentiality requirements for patient, staff, and organizational information
• Performs all other related duties as assigned
• Ability to travel up to 25% for meetings, coordination with corporate teams, or other business needs

Skills

Office administration

Communication skills

Administrative experience

Billing/payroll experience

Driver's license

Education

Bachelor's degree in business or related field

Tools

Homecare Homebase

Claims management systems

Microsoft Office

Job description

UnitedHealth Group is seeking an Office Manager/Business Office Manager to oversee nonclinical care center operations and provide administrative support. You will work with the Director of Operations and teams to ensure efficient processes, staffing coordination, and accurate payroll and billing support.

The role requires 2+ years in office administration and strong Microsoft Office skills, plus willingness to travel up to 25% for coordinating with corporate teams and meetings.