Healthcare Office Assistant: Patient Care & Scheduling Pro

Allergy & Ent Assoc; Merced (CA); On-site; USD 21,000 - 22,000; Full time

Job summary

Allergy & Ent Assoc in Merced, CA is seeking a full-time Medical Office Assistant to support front-desk and clinical tasks. The role includes patient check-in, scheduling, records maintenance, and billing duties, ensuring HIPAA compliance and a welcoming environment.

Ideal candidates have a MOA certificate or healthcare training, familiarity with EHR systems, and strong organizational and communication skills to handle busy clinic operations in a compassionate, professional manner.

Qualifications

• High school diploma or equivalent.
• Certificate in Medical Office Assistant or relevant healthcare training program.
• Proficiency with electronic health record (EHR) systems and basic office software (e.g., Microsoft Office).
• Strong organizational and communication skills.
• Knowledge of medical terminology and basic clinical procedures.

Responsibilities

• Greet and check in patients, verifying personal and insurance information accurately.
• Schedule and confirm patient appointments using electronic health record (EHR) systems.
• Maintain and update patient medical records, ensuring confidentiality and compliance with HIPAA regulations.
• Assist healthcare providers with clinical tasks such as taking vital signs, preparing examination rooms, and collecting specimens.
• Process billing and insurance claims, including coding and following up on outstanding payments.
• Answer phone calls, respond to patient inquiries, and coordinate communication between patients and medical staff.
• Manage office supplies and equipment to ensure the medical office operates efficiently.
• Support compliance with healthcare laws, policies, and safety protocols.

Skills

Organizational skills

Communication skills

EHR proficiency

Medical terminology

Problem solving

Education

High school diploma

M.O.A. certificate

Associate degree in healthcare administration

Tools

EHR systems

Microsoft Office

Job description

Allergy & Ent Assoc in Merced, CA is seeking a full-time Medical Office Assistant to support front-desk and clinical tasks. The role includes patient check-in, scheduling, records maintenance, and billing duties, ensuring HIPAA compliance and a welcoming environment.

Ideal candidates have a MOA certificate or healthcare training, familiarity with EHR systems, and strong organizational and communication skills to handle busy clinic operations in a compassionate, professional manner.