Patient Experience & Medical Office Coordinator

Allergy & Ent Assoc; Shenandoah (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Allergy & Ent Assoc is seeking a Medical Office Assistant for a full-time role in Shenandoah, TX. You will greet patients, handle scheduling, billing-related tasks, and maintain patient information in electronic charts.

The position emphasizes electronic workflows and confidentiality under HIPAA, with collaboration across the clinical team. The role focuses on delivering polite, prompt service, supporting various administrative tasks, and ensuring a smooth patient experience within a busy

Responsibilities

• Greet patients and visitors in a polite, prompt manner.
• Handle basic paperwork and billing-related forms.
• Update patient information and collect co-pays as needed.
• Maintain a clean waiting area and work space.
• Promote electronic workflows and reduce paper usage with leadership.
• Answer phones, schedule appointments, and relay messages to clinical staff.
• Escalate workflow or patient concerns with constructive solutions.
• Maintain patient confidentiality per HIPAA regulations.

Job description

Allergy & Ent Assoc is seeking a Medical Office Assistant for a full-time role in Shenandoah, TX. You will greet patients, handle scheduling, billing-related tasks, and maintain patient information in electronic charts.

The position emphasizes electronic workflows and confidentiality under HIPAA, with collaboration across the clinical team. The role focuses on delivering polite, prompt service, supporting various administrative tasks, and ensuring a smooth patient experience within a busy