Patient-Focused Medical Office Coordinator

Allergy & Ent Assoc; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Allergy & Ent Assoc in Houston, TX is seeking a Medical Office Assistant to provide administrative and clinical support, handling scheduling, records, and communications between patients, clinicians, and insurers.

The role requires organizing patient flow, maintaining HIPAA-compliant records, and assisting with basic clinical tasks and billing documentation. This full-time position emphasizes accuracy, confidentiality, and excellent patient service.

Qualifications

• High school diploma or equivalent required.
• Experience as medical office assistant or similar administrative role in a healthcare setting.
• Familiarity with medical terminology and healthcare office procedures.
• Proficiency in using electronic health record (EHR) systems and standard office software.
• Strong organizational skills and the ability to manage multiple tasks.

Responsibilities

• Greet and assist patients, ensuring a welcoming and professional environment.
• Schedule and confirm patient appointments, managing calendars for multiple healthcare providers.
• Maintain and update patient medical records accurately in compliance with HIPAA and other regulatory standards.
• Process patient intake forms, insurance information, and billing documentation with precision.
• Coordinate communication between patients, medical staff, and external agencies to facilitate seamless care delivery.
• Assist healthcare providers with basic clinical tasks such as taking vital signs and preparing examination rooms.
• Manage phone calls, respond to patient inquiries, and provide information regarding office policies and procedures.
• Ensure the medical office is stocked with necessary supplies and that equipment is properly maintained.

Skills

Organizational skills

Multitasking

Medical terminology

HIPAA compliance

Confidentiality

Customer service

Education

High school diploma or equivalent

Tools

EHR systems

Office software

Job description

Allergy & Ent Assoc in Houston, TX is seeking a Medical Office Assistant to provide administrative and clinical support, handling scheduling, records, and communications between patients, clinicians, and insurers.

The role requires organizing patient flow, maintaining HIPAA-compliant records, and assisting with basic clinical tasks and billing documentation. This full-time position emphasizes accuracy, confidentiality, and excellent patient service.