Healthcare IT Support Specialist – Multi-Site & On-Site

The US Oncology Network; Saint Paul (MN); Sur place; USD 41 000 - 50 000; Plein temps

Résumé du poste

The US Oncology Network in Minnesota is seeking an IT Support Technician to maintain and support on-site computer equipment across multiple clinic locations, including Maplewood, Woodbury, and Hudson, WI. The role requires hands-on troubleshooting, software upgrades, and user training to ensure smooth operation of the practice's IT systems.

Responsibilities include supporting Windows-based systems, coordinating with corporate IT, and performing local help-desk functions.

Qualifications

• Associates degree or equivalent in Information Systems, business or related field.
• Minimum three years experience in support of Windows based systems and other business applications.
• Experience in support of enterprise resource planning systems, standard desktop applications (MS Office, internet browsers, email) and peripherals.
• Certifications such as A+ or Network+ preferred.

Responsabilités

• Maintains on-site computer equipment including PCs, peripherals, servers, wireless equipment, and printers.
• Provides support for a multi-site practice and remote troubleshooting as needed.
• Performs installation and upgrades on peripherals and software, including OS and Office packages.
• Coordinates with corporate IT groups on standards, deployments, and troubleshooting.
• Handles local help desk tasks and documents issues and resolutions.

Connaissances

Windows support

Remote troubleshooting

Mobile computing

Network connectivity troubleshooting

MS Office proficiency

Formation

Associates degree or equivalent

A+ or Network+ certification preferred

Description du poste

The US Oncology Network in Minnesota is seeking an IT Support Technician to maintain and support on-site computer equipment across multiple clinic locations, including Maplewood, Woodbury, and Hudson, WI. The role requires hands-on troubleshooting, software upgrades, and user training to ensure smooth operation of the practice's IT systems.

Responsibilities include supporting Windows-based systems, coordinating with corporate IT, and performing local help-desk functions.