Healthcare IT Support Specialist – AD, Networking & Windows

SOFHA EMPLOYMENT SERVICES INC

Johnson City (TN)

On-site

USD 42,000 - 68,000

Full time

8 days ago

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Benefits offered by this job

Life and AD&D Insurance
Long-term disability
Employee stock ownership plan
401(k) company contributions
Medical insurance

Job summary

State of Franklin Healthcare Associates, based in Johnson City, TN, seeks an IT support professional to manage accounts and provide technical assistance for computer systems, software, and hardware. You will respond to queries promptly and perform diagnostics, installation, and repairs to keep systems running smoothly.

Ideal candidates hold a high school diploma or GED with a preferred bachelor’s degree in information systems.

Qualifications

  • High school diploma or GED required or equivalent.
  • Bachelor’s degree in information systems or related field desired.
  • Basic understanding of Active Directory, networking concepts, and TCP/IP.
  • Experience with Windows 10/XP operation, installation, and troubleshooting.
  • Proficient knowledge of Microsoft Office products.
  • Experience in a physician office setting is preferable.

Responsibilities

  • Account management.
  • Provide technical assistance for computer systems, software, and hardware.
  • Respond to queries in a timely manner.
  • Install, modify, and repair computer hardware and software.
  • Run diagnostic programs and follow up to ensure issues are resolved.
  • Compile information and prepare reports.

Skills

Active Directory
Networking concepts
TCP/IP
Windows 10/XP
Microsoft Office
Tech support
Customer service

Education

High school diploma or GED
Bachelor's degree in information systems

Tools

Active Directory

Job description

State of Franklin Healthcare Associates, based in Johnson City, TN, seeks an IT support professional to manage accounts and provide technical assistance for computer systems, software, and hardware. You will respond to queries promptly and perform diagnostics, installation, and repairs to keep systems running smoothly.

Ideal candidates hold a high school diploma or GED with a preferred bachelor’s degree in information systems.

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