Healthcare IT Support Engineer - End-User Devices

Benefis; Great Falls (MT); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Benefis Health System in Great Falls, MT is seeking an end-user support specialist to install and update computer and device software and hardware for staff. You will evaluate work environments for proper wiring and equipment layout, coordinate movement of computers and peripherals, and resolve access issues to keep applications accessible.

You must be able to work under pressure and meet deadlines while maintaining accuracy.

Qualifications

• High school graduate with 1 year of hardware support experience required.
• Bachelor’s degree preferred; technical certification highly preferred.
• Experience configuring and diagnosing end-user devices.
• Familiar with current end-user device technology and trends.
• Hospital or medical information systems experience preferred.

Responsibilities

• Installs and updates computer and device software and hardware components for end users.
• Evaluates work environments for appropriate network wiring and electrical connections.
• Coordinates the movement of computers and related equipment.
• Resolves issues with end users’ experience accessing applications and technologies.
• Performs routine maintenance on computer and peripheral equipment.
• Adheres to licensing board requirements and Benefis Health System policies.

Skills

Hardware support

Software installation

End user support

Under pressure

Education

High school diploma

Bachelor’s degree preferred

Technical certification

Tools

Hospital information systems

Job description

Benefis Health System in Great Falls, MT is seeking an end-user support specialist to install and update computer and device software and hardware for staff. You will evaluate work environments for proper wiring and equipment layout, coordinate movement of computers and peripherals, and resolve access issues to keep applications accessible.

You must be able to work under pressure and meet deadlines while maintaining accuracy.