Healthcare IT Systems & End-User Support Specialist

Good Samaritan Society; Bemidji (MN); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Work/life balance benefits

Generous time off

Job summary

Sanford Health, Bemidji Medical Center, seeks an on-site IT support specialist to assist patients, team members, and guests with technology needs. You will troubleshoot devices, support networks, and educate users while upholding Sanford standards.

The role requires an associate degree or equivalent experience, valid license, and strong customer service focus in a fast-paced healthcare setting.

Qualifications

• Associate's degree required; 3 years of customer service/tech experience may substitute.
• 2 years of technical support or customer service preferred.
• Valid Driver's License required with good driving record.

Responsibilities

• Provide on-site IT and device support in multiple clinical and non-clinical areas.
• Troubleshoot hardware, software, and network-related issues for guests and staff.
• Replace devices as needed and educate users on best practices.
• Collaborate with departments to meet technology needs and service standards.

Skills

Customer service

Technical support

Communication skills

Education

Associate's degree

Job description

Sanford Health, Bemidji Medical Center, seeks an on-site IT support specialist to assist patients, team members, and guests with technology needs. You will troubleshoot devices, support networks, and educate users while upholding Sanford standards.

The role requires an associate degree or equivalent experience, valid license, and strong customer service focus in a fast-paced healthcare setting.