Healthcare IT Specialist — Frontline Tech & Projects

Epiphany Dermatology; Austin (TX); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Life insurance

Short-term disability

Vision

Dental

401k with company match

HSA and FSA

Tuition assistance

Certification reimbursement

Employee discounts

Résumé du poste

Epiphany Dermatology in Austin, TX seeks an IT Specialist to lead IT areas, support clinics nationwide, and collaborate with vendors and internal teams to keep systems reliable, secure, and scalable. You will participate in project meetings, clinic visits, and new partnerships, shaping the IT experience for teammates across the country.

The role requires at least five years of help desk experience, strong communication, and travel 25-50% across the continental US.

Qualifications

• Minimum five years experience as a help desk technician or other customer support role, including multi-site and remote support.

Responsabilités

• Serve as a Subject Matter Expert (SME) within one or more specialized IT areas.

Connaissances

IT SME leadership

Customer service

Project coordination

Communication

Troubleshooting

Travel readiness

Multi-site support

Google Workspace

Microsoft 365

Formation

Bachelor's degree in IT or related field

GED or high school diploma

Outils

Google Workspace

Microsoft 365

EHR systems

Description du poste

Epiphany Dermatology in Austin, TX seeks an IT Specialist to lead IT areas, support clinics nationwide, and collaborate with vendors and internal teams to keep systems reliable, secure, and scalable. You will participate in project meetings, clinic visits, and new partnerships, shaping the IT experience for teammates across the country.

The role requires at least five years of help desk experience, strong communication, and travel 25-50% across the continental US.