IT Specialist

Empowered For Excellence; Toledo (OH); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Professional development

Job summary

Empowered For Excellence seeks an IT Specialist to manage software/hardware updates, assist with network tasks, and resolve support issues. You will help secure data storage and educate staff on security best practices, while supporting daily network operations.

Ideal candidates have 2+ years in IT support or systems administration, experience with Windows and Microsoft 365, and comfort working in a healthcare environment with HIPAA awareness. Office-based role with opportunities for growth.

Qualifications

• Associate or Bachelor's degree in information technology, computer science, or related field (or equivalent experience).
• 2+ years IT support or systems administration experience.
• Experience with Windows operating systems, Microsoft 365, and network troubleshooting.
• Strong customer service and communication skills.
• Ability to manage multiple priorities in a healthcare environment.
• Preferred: healthcare or behavioral health experience, EHR, HIPAA and cybersecurity best practices, certifications, telehealth, cloud services (Azure, AWS), HTML/website hosting, domain management.

Responsibilities

• Installing or upgrading software and hardware components.
• Regularly evaluating IT systems to meet demand.
• Assisting with network administration tasks.
• Ensuring data storage is safe and secure.
• Resolving IT issues for coworkers and providing support.
• Educating coworkers about network security and best practices.
• Supporting daily operations of the computer network.
• Assist with website maintenance, content updates, and troubleshooting.
• Coordinate with web developers or vendors to ensure site functionality and security.

Skills

Customer service

Communication

Prioritization

Education

Associate or Bachelor's in IT/CS or related field

Tools

Windows

Microsoft 365

Network troubleshooting

HTML/website hosting

Job description

We are a company seeking a diligent IT specialist to take care of all our IT needs. You will be responsible for installing or upgrading components, setting up software, assisting with network administration, and resolving all IT support issues.

To be successful as an IT specialist, you should have an in-depth knowledge of various computer hardware and software technologies. Top candidates will also have an amiable personality and an aptitude for customer service.

IT Specialist Responsibilities

• Installing new software and hardware components.
• · Regularly evaluating our IT systems to ensure they meet the necessary demand.
• · Assisting with network administration tasks.
• · Ensuring data storage is safe and secure.
• · Resolving all issues coworkers have with their IT systems and software.
• · Educating coworkers about network security and best practices for computer usage.
• · Supporting the day-to-day operations of our computer network.

Assist with maintenance and updates to the organization’s website, including content updates, troubleshooting website issues, coordinating with web developers or vendors, and ensuring site functionality and security.

Help maintain online forms, integrations, and digital communication tools connected to the website.

Qualifications

Required:

Associate or bachelor’s degree in information technology,Computer Science, or related field (or equivalent experience).

2+ years of IT support or systems administration experience.

Experience with Windows operating systems, Microsoft 365, and network troubleshooting.

Strong customer service and communication skills.

Ability to manage multiple priorities in a healthcare environment.

Preferred:

Experience working in healthcare or behavioral health settings.

Familiarity with Electronic Health Record (EHR) systems.

Knowledge of HIPAA compliance and healthcare cybersecurity best practices.

Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications.

Experience with telehealth platforms and cloud services (Azure, AWS).

knowledge of HTML, website hosting, or domain management.

Office and clinical environment supporting behavioral health professionals.

Occasional travel between clinic locations may be required

Health, dental, and vision insurance

Paid time off and holidays

Professional development and training opportunities