IT Specialist

ADP, Inc.; Toledo (OH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Professional development and training

Job summary

ADP, Inc. is seeking a diligent IT Specialist to manage IT needs, install or upgrade components, and support network administration. You will resolve IT issues, educate coworkers on security practices, and assist with website maintenance and integrations.

The role requires 2+ years in IT support, a degree in IT/CS or related field, and knowledge of Windows, M365, and networks. Healthcare settings familiarity and HIPAA awareness are preferred.

Qualifications

• Associate or bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).
• 2+ years of IT support or systems administration experience.
• Experience with Windows operating systems, Microsoft 365, and network troubleshooting.
• Strong customer service and communication skills.
• Ability to manage multiple priorities in a healthcare environment.
• Familiarity with Electronic Health Record (EHR) systems and HIPAA considerations.

Responsibilities

• Installing new software and hardware components.
• Regularly evaluating IT systems to meet demand.
• Assisting with network administration tasks.
• Ensuring data storage is safe and secure.
• Resolving IT issues for coworkers and providing guidance on security best practices.
• Supporting organization website maintenance, updates, and troubleshooting.
• Maintaining online forms, integrations, and digital tools connected to the website.

Skills

Customer service

Communication

Multi-tasking

Windows OS

Microsoft 365

Network troubleshooting

Education

Associate or Bachelor's degree in information technology or Computer Science

Tools

HTML

Website hosting

Domain management

Azure

AWS

EHR systems

Job description

We are a company seeking a diligent IT specialist to take care of all our IT needs. You will be responsible for installing or upgrading components, setting up software, assisting with network administration, and resolving all IT support issues.

To be successful as an IT specialist, you should have an in-depth knowledge of various computer hardware and software technologies. Top candidates will also have an amiable personality and an aptitude for customer service.

IT Specialist Responsibilities

• Installing new software and hardware components.
• Regularly evaluating our IT systems to ensure they meet the necessary demand.
• Assisting with network administration tasks.
• Ensuring data storage is safe and secure.
• Resolving all issues coworkers have with their IT systems and software.
• Educating coworkers about network security and best practices for computer usage.
• Supporting the day-to-day operations of our computer network.

Assist with maintenance and updates to the organization's website, including content updates, troubleshooting website issues, coordinating with web developers or vendors, and ensuring site functionality and security.

Help maintain online forms, integrations, and digital communication tools connected to the website.

Qualifications

Required:

Associate or bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).

2+ years of IT support or systems administration experience.

Experience with Windows operating systems, Microsoft 365, and network troubleshooting.

Strong customer service and communication skills.

Ability to manage multiple priorities in a healthcare environment.

Preferred:

Experience working in healthcare or behavioral health settings.

Familiarity with Electronic Health Record (EHR) systems.

Knowledge of HIPAA compliance and healthcare cybersecurity best practices.

Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications.

Experience with telehealth platforms and cloud services (Azure, AWS).

knowledge of HTML, website hosting, or domain management.

Office and clinical environment supporting behavioral health professionals.

Occasional travel between clinic locations may be required

Health, dental, and vision insurance

Paid time off and holidays

Professional development and training opportunities