Healthcare IT Hardware & Network Support Specialist

Brown Medicine; Newport Beach (CA); On-site; USD 39,000 - 63,000; Full time

Job summary

Brown University Health seeks an IT support specialist to install, configure, and maintain computer hardware, software, and peripherals across sites. You will troubleshoot OS and application issues and assist with e-communications integration, providing reliable customer service daily.

The role requires 2 years of hands-on IT experience and an Associate’s Degree in IT, with on-call responsibilities and standard office hours. Office-based environment with potential weekend coverage at times.

Qualifications

• Associate's degree in Information Technology or equivalent experience.
• Two years' experience configuring client computers and troubleshooting hardware/software.
• Experience with Windows operating systems and standard office software.

Responsibilities

• Participates in implementing computer hardware, peripherals, and software.
• Troubleshoots OS, hardware, software and e-communications issues and resolves them.
• Provides on-call coverage and support as required.

Skills

Customer service

Troubleshooting

PC hardware

Windows OS

Office software

Education

Associate's Degree in Information Technology

Tools

Windows 7/10

Microsoft Office

IP-based phones

Job description

Brown University Health seeks an IT support specialist to install, configure, and maintain computer hardware, software, and peripherals across sites. You will troubleshoot OS and application issues and assist with e-communications integration, providing reliable customer service daily.

The role requires 2 years of hands-on IT experience and an Associate’s Degree in IT, with on-call responsibilities and standard office hours. Office-based environment with potential weekend coverage at times.