Healthcare IT Field Technician - On-Site Travel

Strategic Employment Partners (SEP); Indiana; Hybrid; USD 48,000 - 55,000; Full time

Job summary

Strategic Employment Partners seeks an IT Field Support Technician – Healthcare to cover Central Indiana and the Chicago western suburbs. This hands-on, on‑the‑road role involves visiting clinic sites, setting up and repairing devices, and resolving network issues, with travel between locations most weeks.

You’ll handle tickets by phone and Teams, document work, and support new hires and departures. Early‑career candidates are welcome, with a hybrid schedule and regional travel.

Qualifications

• Hands-on IT support experience (help desk, desktop support, MSP, campus IT, retail tech)
• Working knowledge of Windows 11, Microsoft 365, and networking basics (TCP/IP, DNS, DHCP, Wi-Fi)
• Valid driver’s license and ability to drive between sites most weeks
• CompTIA A+, Network+, or Microsoft certification (or currently studying)
• Exposure to Active Directory/Entra ID, cloud-managed networking, Intune/MDM, or healthcare IT/EMR support

Responsibilities

• Provide on-site and in-route IT support at clinic sites across assigned region
• Set up and repair laptops, desktops, phones, printers, and peripherals
• Troubleshoot Wi‑Fi, networking, and internet connectivity; manage account provisioning/deprovisioning
• Document work and handle tickets via phone, email, and Teams; some after-hours maintenance as needed

Skills

IT support

Windows 11

Networking basics

AD/Entra ID

Intune/MDM

IT certifications in progress

Job description

Strategic Employment Partners seeks an IT Field Support Technician – Healthcare to cover Central Indiana and the Chicago western suburbs. This hands-on, on‑the‑road role involves visiting clinic sites, setting up and repairing devices, and resolving network issues, with travel between locations most weeks.

You’ll handle tickets by phone and Teams, document work, and support new hires and departures. Early‑career candidates are welcome, with a hybrid schedule and regional travel.