Healthcare CSR: Fast-Paced Member Support Specialist

Healthcare Support Staffing; Irving (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare recruiting firm in Irving, Texas, seeks a Customer Service Representative to handle high volume inbound calls for the Behavioral Health Department. Responsibilities include assisting with eligibility, benefits, and provider status, as well as reviewing grievances and claim status. The ideal candidate will have high school education, call center experience in healthcare, and a strong attendance record. Join a firm dedicated to connecting healthcare professionals with rewarding career opportunities.

Qualifications

• High volume call center experience in a healthcare environment is required.
• Customer service experience is a must.
• Attendance and punctuality are critical.

Responsibilities

• Field high volume inbound calls from Members, Providers, and Facilities.
• Assist with eligibility/benefits, provider status, and out-patient certification.
• Review grievances and claims status.

Skills

High volume call center experience

CSR experience

Education

High School Diploma/GED

Job description

A leading healthcare recruiting firm in Irving, Texas, seeks a Customer Service Representative to handle high volume inbound calls for the Behavioral Health Department. Responsibilities include assisting with eligibility, benefits, and provider status, as well as reviewing grievances and claim status. The ideal candidate will have high school education, call center experience in healthcare, and a strong attendance record. Join a firm dedicated to connecting healthcare professionals with rewarding career opportunities.