Bilingual Healthcare CSR – Inbound Calls & Eligibility

Healthcare Support Staffing; Long Beach (CA); On-site; USD 14,774 - 21,042; Full time

Job summary

A national healthcare recruiting firm based in Long Beach, CA is seeking a full-time call center representative. This role involves processing payments and responding to a high volume of inbound calls from members and providers daily. Candidates should have a high school diploma and prior call center experience, particularly in a healthcare setting. The position offers a pay of $13/hr with opportunities for growth and a structured training program. If interested, contact the listed recruiting professional for consideration.

Qualifications

• High school diploma or equivalent required.
• Must have prior experience in a call center or customer service.
• Experience with health plans or assisting members is a plus.

Responsibilities

• Process premium payments and take inbound calls.
• Handle a high volume of 50-60 calls from members and providers daily.
• Verification of eligibility and achievement of performance goals.
• Assist members with marketplace coverage questions.

Skills

Call center experience

Customer service experience

Health plan experience

Education

HS Diploma/GED

Job description

A national healthcare recruiting firm based in Long Beach, CA is seeking a full-time call center representative. This role involves processing payments and responding to a high volume of inbound calls from members and providers daily. Candidates should have a high school diploma and prior call center experience, particularly in a healthcare setting. The position offers a pay of $13/hr with opportunities for growth and a structured training program. If interested, contact the listed recruiting professional for consideration.