Healthcare Implementations Lead - Client Onboarding

CVS Health; Dover (DE); On-site; USD 54,000 - 159,000; Full time

Job summary

CVS Health is seeking a role to lead end-to-end onboarding for new clients, coordinating internal teams and managing timelines to ensure a smooth transition to established operations.

The role requires 3–5 years in healthcare onboarding, strong project management and communication skills, and familiarity with EDI and claims platforms. This is a full-time position with a pay range clearly defined and bonus eligibility noted.

Qualifications

• 3–5 years of healthcare implementation or onboarding experience.
• Excellent project management and organizational skills.
• Strong interpersonal and communication skills for managing client expectations.
• Proficiency with project management tools and healthcare systems (EDI, claims platforms).
• Problem solving, decision making, collaboration and growth mindset.
• Execution and delivery focus.

Responsibilities

• Lead onboarding for new clients from contract to go-live.
• Coordinate internal teams to ensure successful implementation.
• Develop and manage detailed project plans and timelines.
• Ensure regulatory compliance and data integrity during onboarding.
• Provide post-implementation support and transition to account management.

Skills

Healthcare onboarding

Project management

Organizational skills

Interpersonal skills

Client communication

Problem solving

Decision making

Teamwork

Agility

Growth mindset

Execution & delivery

PPO networks

Healthcare claims processes

Education

Bachelor’s degree

Tools

EDI systems

Claims platforms

Job description

CVS Health is seeking a role to lead end-to-end onboarding for new clients, coordinating internal teams and managing timelines to ensure a smooth transition to established operations.

The role requires 3–5 years in healthcare onboarding, strong project management and communication skills, and familiarity with EDI and claims platforms. This is a full-time position with a pay range clearly defined and bonus eligibility noted.