Healthcare Front Desk & Scheduling Specialist (Bilingual)

UNLV Health; Las Vegas (NV); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid holidays (12 full-day + 2 half‑s)

PTO 20 days/year

3% 401K contribution after 90 days

Job summary

UNLV Health in Las Vegas is seeking a Front Office Specialist to greet patients, schedule appointments, check in/out, answer calls, and verify insurance eligibility. The role supports a busy clinic with a focus on accuracy and patient service.

Qualifications include a High School diploma, 6 months of customer service experience (healthcare preferred), MS Office skills, knowledge of ICD-10 and CPT, and strong communication. Bilingual Spanish is a plus.

Qualifications

• High School Diploma or equivalency required.
• Minimum six (6) months experience in customer service; healthcare preferred.
• Current and valid driver's license.
• Demonstrated ability to use a computer with Microsoft Office knowledge.
• Knowledge of ICD-10 and CPT coding guidelines.
• Medical terminology.
• Knowledge of Medicare guidelines.
• Excellent oral/written communication skills.
• Must be well organized and detail-oriented.
• Ability to establish and maintain effective working relationships with patients, team members, physicians and the public.
• Bilingual Spanish a plus.

Responsibilities

• Schedules patient appointments, greets patients and visitors, answers and directs phone calls, checks patients in and out, verifies insurance eligibility, and assists in general office duties.

Skills

Customer service

Communication

Teamwork

Organization

Medical terminology

Education

High School Diploma or equivalency

Tools

Microsoft Office

Job description

UNLV Health in Las Vegas is seeking a Front Office Specialist to greet patients, schedule appointments, check in/out, answer calls, and verify insurance eligibility. The role supports a busy clinic with a focus on accuracy and patient service.

Qualifications include a High School diploma, 6 months of customer service experience (healthcare preferred), MS Office skills, knowledge of ICD-10 and CPT, and strong communication. Bilingual Spanish is a plus.