Healthcare Front Office Operations Lead

Akron Children’s Hospital; Canton (OH); On-site; USD 36,000 - 54,000; Full time

Job summary

Akron Children’s Hospital in Canton, OH seeks an Office Coordinator to handle administrative and secretarial tasks for the department. You will support the Department Supervisor, maintain a safe, orderly office, and ensure smooth operation of equipment and facilities.

Responsibilities include supervising clerical staff, coordinating with other offices and departments, and researching appointment, scheduling, billing, and customer service issues for patients and families. Onsite full-time.

Qualifications

• Experience in a front office medical function is required.
• Experience with maintaining confidential information is required.
• Experience working with all levels within an organization is required.
• Experience in healthcare is preferred.

Responsibilities

• Meets administrative and secretarial requirements of the Department Supervisor of the office.
• Responsible for maintaining a safe and orderly office environment.
• Monitors safe and reliable functioning of office equipment and facility.
• Trains and oversees the work of clerical staff in all functional areas.
• Communicates with other offices, hospital departments, and outside agencies.
• Researches appointment, scheduling, billing and customer service problems for patients/families.
• Works with the Department Supervisor to develop systems/procedures to help the office run more efficiently.
• Other duties as required.

Skills

MS Office proficiency

Communication skills

Team supervision

Education

High school diploma or equivalent

Associate's degree preferred

Tools

MS Office (Outlook, Excel, Word)

Electronic Medical Record software

Scheduling software

Job description

Akron Children’s Hospital in Canton, OH seeks an Office Coordinator to handle administrative and secretarial tasks for the department. You will support the Department Supervisor, maintain a safe, orderly office, and ensure smooth operation of equipment and facilities.

Responsibilities include supervising clerical staff, coordinating with other offices and departments, and researching appointment, scheduling, billing, and customer service issues for patients and families. Onsite full-time.