Healthcare Front Office Manager & Team Leader

Solaris Health Holdings LLC; Rochester Hills (MI); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Solaris Health Holdings LLC is seeking an Office Manager to lead daily front-office operations in our clinic setting. This role provides direction to staff, manages budgets and resources, and ensures compliance with policies, procedures, and regulations to deliver excellent patient care.

The successful candidate will supervise front desk staff, coordinate with Providers and Management, oversee scheduling, trainings, and interviews, and maintain EMR systems, HIPAA compliance, and payer guidelines

Formación

• High School Diploma or equivalent required; Associate’s Degree or higher preferred.
• Medical Front Office or administrative experience required.
• Supervisory or management experience preferred.
• Experience with HR, labor laws, HIPAA and payer guidelines is expected.
• Strong communication, organizational, and analytical skills are essential.
• Ability to manage budgets, resources, and regulatory compliance.

Responsabilidades

• Leads front desk team and implements policy changes.
• Ensures resources, tools, and training are available for staff.
• Maintains compliance with policies, procedures and regulations.
• Establishes front desk objectives and procedures; manages budgets and records.
• Oversees scheduling, time off requests, and performance reviews.
• Participates in orientation and training on front office policies.
• Collaborates with Providers and Management to deliver excellent patient care.
• Interacts with patient inquiries and escalates as needed.

Conocimientos

HR experience

Labor laws

Process improvement

Communication

Organizational skills

Patient service

Analytical thinking

Budget management

HIPAA compliance

EMR knowledge

Medicare/Medicaid guidelines

Team leadership

Educación

High School Diploma or equivalent

Associate’s Degree or higher preferred

Herramientas

Microsoft Office

EMR systems

Descripción del empleo

Solaris Health Holdings LLC is seeking an Office Manager to lead daily front-office operations in our clinic setting. This role provides direction to staff, manages budgets and resources, and ensures compliance with policies, procedures, and regulations to deliver excellent patient care.

The successful candidate will supervise front desk staff, coordinate with Providers and Management, oversee scheduling, trainings, and interviews, and maintain EMR systems, HIPAA compliance, and payer guidelines