Healthcare Office Manager: Patient-Focused Ops Lead

Hospital for Special Surgery; Paramus (NJ); Hybrid; USD 50,000 - 76,000; Full time

Job summary

Hospital for Special Surgery in Paramus, NJ, seeks an Office Manager to lead front-d desk operations and practice administration. The role requires coordinating appointments, managing staff, and ensuring optimal patient flow within a physician office setting.

The ideal candidate has an associates degree and 5+ years in a physician office, with Epic EMR experience and strong computer skills to support daily operations and billing processes.

Qualifications

• Associates degree required; 5+ years physician office experience may substitute.
• Bachelor’s degree preferred; healthcare experience is a plus.
• Experience in physician office or similar service-focused environment required.
• Strong computer skills and familiarity with EMR (Epic preferred).

Responsibilities

• Answer phones and greet patients professionally.
• Schedule appointments and surgical cases with providers.
• Coordinate with clinical staff to ensure smooth patient flow.
• Proficiency in EMR systems (Epic) and Microsoft Office.
• Organize daily office functions and support billing/revenue processes.

Skills

Detail oriented

Strong computer skills

Team collaboration

Education

Associates degree

Bachelor's degree preferred

Tools

Epic

EMR familiarity

Job description

Hospital for Special Surgery in Paramus, NJ, seeks an Office Manager to lead front-d desk operations and practice administration. The role requires coordinating appointments, managing staff, and ensuring optimal patient flow within a physician office setting.

The ideal candidate has an associates degree and 5+ years in a physician office, with Epic EMR experience and strong computer skills to support daily operations and billing processes.