Healthcare Front Office Manager: Patient Experience + Ops

Alliance OBGYN - Lansing, MI; East Lansing (MI); Presencial; USD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

Paid time off

Collaborative environment

Resumo da oferta

Alliance OBGYN in Lansing, MI seeks an experienced Front Office Manager to oversee daily operations and ensure an exceptional patient experience. You will supervise front-office staff, coordinate schedules, and ensure compliance with healthcare regulations in a fast-paced clinic environment.

The ideal candidate will have leadership, strong organization, and excellent communication skills, with experience in EHR systems and Microsoft Office.

Qualificações

• Leadership and supervisory experience in a medical/healthcare setting.
• Strong organizational and problem‑solving skills with attention to detail.
• Excellent verbal and written communication abilities.
• Proficiency with electronic health records (EHR) and MS Office.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilidades

• Oversee the day-to-day operations of the medical office to ensure efficiency and productivity.
• Supervise, support, and evaluate administrative and front-office staff.
• Ensure compliance with healthcare regulations, policies, and industry standards.
• Serve as a liaison between medical providers and administrative personnel to promote effective communication and teamwork.
• Develop, implement, and maintain office policies and procedures that enhance operational effectiveness and patient care.
• Address patient inquiries, concerns, and service-related issues in a professional and timely manner.
• Monitor office performance and identify opportunities for process improvement.
• Facilitate onboarding, training, and ongoing development of office staff.
• Conduct clerical staff meetings monthly.

Conhecimentos

Leadership

Organizational skills

Communication

EHR systems

MS Office

Formação académica

Associate’s or Bachelor’s degree in Healthcare Administration

Ferramentas

EHR systems

Microsoft Office

Descrição da oferta de emprego

Alliance OBGYN in Lansing, MI seeks an experienced Front Office Manager to oversee daily operations and ensure an exceptional patient experience. You will supervise front-office staff, coordinate schedules, and ensure compliance with healthcare regulations in a fast-paced clinic environment.

The ideal candidate will have leadership, strong organization, and excellent communication skills, with experience in EHR systems and Microsoft Office.